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1. Introduction
One Store RSA values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (www.oneza.co.za) or make a purchase from us.
2. Information We Collect
We collect the following types of information:
- Personal Data: Name, email address, phone number, physical address, and other contact details.
- Payment Information: Credit/debit card details, PayPal information, and other payment method details.
- Order Information: Products purchased, order history, and other transactional data.
- Technical Data: IP address, browser type, device type, and other technical information about your visit to our website.
3. How We Collect Information
We collect information through:
- Website Forms: When you create an account, place an order, or contact us through our website.
- Cookies: We use cookies to track your browsing behavior on our website and to provide a personalized experience.
- Payment Gateways: When you make a payment, our payment gateways collect payment information.
- Third-Party Services: We may collect information from third-party services, such as social media platforms, if you interact with us through those platforms.
4. Purpose of Processing
We process your personal data for the following purposes:
- Order Processing: To fulfill your orders and provide customer support.
- Marketing: To send you promotional materials, newsletters, and other marketing communications (if you have opted-in).
- Improving Our Services: To analyze website usage, improve our products and services, and enhance the user experience.
- Compliance: To comply with legal and regulatory requirements.
5. Data Protection
We implement industry-standard security measures to protect your personal data, including:
- Encryption: We encrypt sensitive information, such as payment details, to protect it from unauthorized access.
- Secure Servers: Our servers are secured with appropriate technical and organizational measures to prevent unauthorized access.
- Access Control: Access to your personal data is restricted to authorized personnel only.
6. Sharing Your Information
We may share your information with:
- Service Providers: Third-party service providers who assist us with order processing, payment processing, and marketing.
- Couriers: Courier services used for delivering your orders.
- Authorities: Law enforcement or regulatory bodies, if required by law.
7. Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request access to your personal data.
- Correction: You have the right to request corrections to your personal data.
- Deletion: You have the right to request deletion of your personal data.
- Opt-out: You have the right to opt-out of marketing communications.
8. Cookies and Tracking
We use cookies and tracking technologies to:
- Improve User Experience: Enhance your browsing experience and provide personalized content.
- Analyze Website Usage: Track website usage patterns and improve our services.
- Targeted Advertising: Provide targeted advertising based on your browsing behavior.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. Your continued use of our website or purchase of products after changes are posted constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@oneza.co.za
Office Address: 93 Elsecar Street, Kyasands
11. Governing Law
This Privacy Policy is governed by the laws of South Africa. Any disputes arising from this Privacy Policy will be resolved in the courts of South Africa.
By using our website or making a purchase from us, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy
